Refund & Cancellation Policy

Effective Date: 23 August 2026

1. Overview

TTD AUTOFILL PRO offers a 3-Day Free Trial allowing users to test all form autofill functions on their device prior to purchasing a paid pass.

2. Refund Eligibility

  • Duplicate Payments: If a network glitch or duplicate checkout attempt results in multiple charges for the same order, a full refund will be processed for the duplicate transaction.
  • Technical Non-Delivery: If a payment is successfully captured by Razorpay but our license server fails to issue a signed license entitlement due to a technical error, contact our support team within 7 days for manual entitlement issuance or refund.

3. Non-Refundable Scenarios

  • TTD Quota Exhaustion: Refunds are not provided if tickets or slots sell out on official TTD servers during your booking attempt. TTD AUTOFILL PRO automates form typing only and has no control over official TTD server quota availability.
  • User Input Errors: Refunds are not provided for incorrect details entered by the user into the extension's FAMILY tab.

4. How to Submit a Refund Request

To request a refund under eligible conditions, send an email to support@ttdautofillpro.com with the following details:

  • Registered Account Email
  • Razorpay Payment ID (pay_...) or Order ID (order_...)
  • Detailed description of the issue or proof of duplicate charge

Eligible refund requests will be reviewed and processed within 5–7 business days to the original payment method through Razorpay.